I think it is necessary to begin my review by stating that I rarely offer positive reviews of businesses because I believe that all businesses should ALWAYS meet the minimum expectations of customers, and giving a "positive review" of expected service and quality from a business is not something I go out of my way to do, as competency should be a given (sadly, not always the case.) I am reviewing Color Recon because there is nothing "expected" or "minimum" with their service--every interaction, service provided, and final product exceeded our expectations as customers. This is our story: We have now had two separate vehicles serviced/repaired by Color Recon, both of which were involved in accidents where the other driver was at-fault and repair expenses would be paid through the at fault-driver's car insurance company. For those of you involved in accidents like this, you know what a nightmare the process can be! Not with Color Recon. The ONLY positive thing about either of these accidents is the Color Recon staff and their services. This shop has a commitment to excellence in all that they do, that you, as a customer, can trust--it shows in every part of the vehicle repair and claims process. Color Recon was extremely detailed, thorough, and went above and beyond to inform me, as their client, about my rights during the insurance claims process. I have never viewed any auto body repair shop as an advocate, but I can unreservedly tell others that Color Recon was my personal advocate through EVERY step of the repair process. Through the support, guidance and professionalism of Color Recon, both of our vehicle incidents turned out ideal. Our first vehicle was totaled, and we were able to negotiate with the insurance company to receive adequate compensation to purchase another vehicle of like kind and quality. Had I taken my vehicle to any other location, I am certain I would not have ended up with the same positive outcome. For our second vehicle repair, our SUV came back in better quality than pre-accident condition. The repairs were done to the highest quality, and the vehicle was thoroughly detailed upon return. Had there been any discrepancy in the work, I am certain Color Recon would have gone above and beyond to correct the issue, and meet my needs. The Color Recon staff is knowledgeable, trustworthy, honest and reliable, and their work is excellent and timely. Pride is taken in all of their work, including the shop itself, as you can see in the beauty, upkeep and design of the guest lobby (a detail I surely appreciated!) While we hope not to be involved in another accident in the future, we would never take our vehicle to any other collision repair shop! Thank you Color Recon!