Honda Certified Body Shop Or Insurance Direct Repair Preferred Shop
You want your vehicle to be repairedsafely and correctly when you're involved in a car accident. A Honda-certified body shop is an excellent first place to start looking for a repairer. But not so fast! If the body shop you choose is also in partnership with your insurance company, you may discover a massive conflict of interest. That happened with a customer who brought his late-model Honda vehicle to an OEM-certified body shop. What he got back "after the repair," was a classic case of an insurance Direct Repair Program (DRP) nightmare! He also called to ask the insurance adjusters Industry Standard Repairs in the marketplace.The car was side-swiped. It was just a simple Scratched & Dent Bumper Repair job. However, it's not the job of a Body Shop (or insurance company) to "imagine." It is their job to investigate and properly repair the vehicle.
A Certified Body Shop would follow the OEM procedures and use OEM parts in every repair. After all, that's what the whole certification process is all about. But unfortunately, this body shop also has a DRP partnership with the insurance company. And the insurance company is the one paying for the repairs. They are also the party who decides how many repairs get steered into that Body Shop. And so, the dirty little secret of the collision industry is this: the INSURANCE COMPANY has all the power, makes all the decisions, and dictates repairs for their low-quality, low-priced, super-fast partner body shops. The shop has to play along to continue their partnership and keep getting more Wrecked Cars showing up daily.
The sad fact is ... you are not their real customer. The insurance is, and all they care about is pleasing them by providing cheap & fast repairs and deceiving you by hiding what is accurate - the OEM Repair following the Manufacture's Repair procedures.Instead of replacing the damaged bumper cover with a new, OEM-certified part, the certified body shop was told by the insurer to use a salvaged, aka: recycled, part from the junkyard. And that part was not only salvaged, it was damaged. It had multiple Paint Scratches, Nicks, Dents & Cracks in the plastic tabs. It will never perform as designed in a subsequent Car Accident. But, to save money for the insurer and speed up the turnaround time, the Certified Body Shop did what their insurance masters told them to do. They did not perform a simple Wheel Alignment and all the safety inspections after a collision as the vehicle manufacturers recommended on the vehicle and delivered an unsafe vehicle to the owner.
A Certified Body Shop has no business establishing a DRP partnership with any insurance company. For the very reasons outlined in this article, it is clear that there is a definite conflict of interest. And when push comes to shove, most shop owners follow the money and serve the hand that feeds them. The results can be devastating. You are the one stuck with the consequences.
For more information on a Direct Repair Program Partnership and why we will never have one here at Allyz Auto, we encourage you to check out StopDRP.com. You may also find value in this statement put out by OEM1Stop.com. And, of course, you may always contact usdirectly or start an online quote. If you are in Need Of The Best Body Shop in Orlando or the Winter Park area, visit us to give you a shop tour to experience the difference. We are your ally here, ready to serve you.